Effective Date: 1 April 2025

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At ACSIS Life Coaching, we are committed to making our website accessible, inclusive, and easy to use for everyone. We want all visitors to be able to access our content and services without barriers, regardless of ability or the technology they use.

 

Our Commitment to Accessibility

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We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2, Level AA standard—internationally recognised criteria for making digital content more accessible for people with a range of disabilities.

Accessibility is an ongoing priority for us, and we are continually improving our site to support inclusive access for all.

 

Steps We’re Taking

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• Standards Compliance: We design and maintain our site in line with WCAG 2.2 Level AA wherever possible.
   

• Ongoing Reviews: We conduct internal accessibility checks and aim to commission independent audits annually.
   

• Inclusive Design: Our site supports keyboard navigation, screen readers, mobile responsiveness, and other assistive technologies.
   

• Browser & Device Compatibility: Our website functions across major browsers (Chrome, Edge, Firefox, Safari) and operating systems (Windows, macOS, iOS, Android).
   

• Responsive Layouts: Content adjusts automatically to different screen sizes for easier browsing on mobiles and tablets.
   

• Colour & Contrast: We follow contrast guidelines to ensure text remains legible across all devices.
   

• Text Alternatives: Images and non-text elements include descriptive alternative text where appropriate.
   

 

Known Limitations

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While we work hard to make everything fully accessible, some elements may still present challenges:

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• Some downloadable documents (e.g. PDFs) may not yet be optimised for screen readers.
   

• Certain third-party services or embedded content may not fully support accessibility features.
   

• Older content may not yet meet current best practices but is being reviewed and updated over time.
   

We are actively working to address these areas.

 

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Feedback and Contact Information

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If you experience any difficulty accessing content or would like to suggest an improvement, please get in touch. We welcome feedback and will aim to resolve any issues promptly.

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📧 Email: contact@acsis.co.uk

⏱ Response time: We aim to reply within five working days.

 

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Escalation and Further Support (UK)

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If you are dissatisfied with our response or believe we are not meeting our legal obligations, you can contact the Equality Advisory and Support Service (EASS):

 

📞 Telephone: 0808 800 0082

🌐 Website: www.equalityadvisoryservice.com

 

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Review and Updates

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This statement was last updated on 1 April 2025.

We review it at least once a year, or more frequently if there are significant changes to our services, policies, or the law.

 

Thank you for visiting www.acsis.co.uk.

We appreciate your support as we continue working to create an inclusive and accessible digital space for all.