ACSIS via Gumroad Cookies / Privacy Policy

Effective Date: 24 Jun 2025

ACSIS Life Coaching is committed to protecting your privacy and handling your data transparently and responsibly—no matter where in the world you download our content. This privacy policy outlines how we collect, use, store, and share your data when you download the FORGE guide via Gumroad.

1. Who We Are

ACSIS Life Coaching

Rotherfield, Crowborough

England, TN6 3NN

Email: contact@acsis.co.uk

Website: www.acsis.co.uk

ACSIS Life Coaching is a UK-based coaching organisation providing veteran-informed tools for mental resilience and personal growth. We operate internationally and process data in accordance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and relevant local privacy laws in other countries.

2. What Data We Collect

When you download FORGE via Gumroad, we may receive from Gumroad:

Your email address
Your name (if entered)
Your country or region
Information on your download activity (e.g., time of download)

We do not receive or process payment information for free guides.

We do not knowingly collect data from individuals under the age of 16 without parental consent, in compliance with the Children’s Online Privacy Protection Act (COPPA) and global equivalents.

3. How We Use Your Information

We use the data provided by Gumroad for the following purposes:

To track how many people are downloading the FORGE guide
To assess the reach and effectiveness of our free resource
To support future reporting to stakeholders (e.g., Ministry of Defence People Team)
To follow up once (if opted in) with additional free tools or feedback requests
To improve our coaching materials and service delivery

We do not use your personal data for marketing unless you have explicitly opted in.

4. Your Rights – Worldwide

5. Data Storage and Security

Your data is stored on Gumroad’s secure servers and accessed by ACSIS staff through a password-protected dashboard. We only keep your data for as long as necessary to monitor engagement or report key performance indicators.

We take reasonable technical and organisational precautions to prevent loss, misuse, or alteration of your personal data.

6. Data Transfers

Your data may be stored or processed outside your country of residence, including in the United Kingdom or the United States, depending on Gumroad’s infrastructure. Gumroad complies with international data protection laws and uses mechanisms like Standard Contractual Clauses (SCCs) to protect cross-border transfers.

7. Third Parties

We do not share your personal information with any third party unless required by law. We may share anonymised aggregate statistics (e.g., total downloads by country) for research or reporting.

Please refer to Gumroad’s Privacy Policy to understand how they handle your data on their platform.

8. Cookies

ACSIS does not use cookies through Gumroad. However, Gumroad may use cookies to improve your experience and monitor platform use. Visit Gumroad’s Cookie Policy for more details.